Error 2869 when installing on Windows Vista

[Peter]

Symptom:
When you install intraVnews on Windows Vista, you receive an error message:
"The installer has encountered an unexpected error installing this package. This may indicate a problem with this package. The error code is 2869"
When you press OK, the installation will be rolled back.

Problem:
This happens because of User Access Control (UAC) feature of Windows Vista. UAC is incompatible with some features used with windows installation packages (.msi files).

Solution:
There are several solutions possible to successfully install intraVnews on Windows Vista:
1. Disable UAC. You can do this in various ways, either with MSCONFIG, using Regedit, using Group Policy or using the Control Panel.
2. Start a command prompt and change to the directory containing the intraVnews setup file. Then run "msiexec /i intraVnews1.2.2187.20200.msi".
3. Create a batch file (e.g. intravnews.bat) containing the line "intraVnews1.2.2187.20200.msi". Place this batch file in the same folder as the intraVnews1.2.2187.20200.msi file. Now start a command prompt with Administrative privileges: Start, Run, CMD, then press CTRL+SHIFT+ENTER. Now type "intravnews.bat" and press Enter.

More Information:
FutureGlue is researching this problem and will post more information when it becomes available.